Introducing the Incasa milk pitcher, modified for better control of milk flow. With an aligned tip for a straight pour, this pitcher is ideal for achieving the perfect texture for both basic and advanced latte art patterns. Experience enhanced precision and comfort as you elevate your latte art skills and impress your customers with stunning pours!
Incasa Milk Jug (Modified)
Effective Date: 21 March 2025
At Nemokeigan, we strive to provide high-quality products and customer satisfaction. This Refund Policy outlines how we handle refunds and returns for all products available in our store, ensuring compliance with Australian Consumer Law (ACL).
1. Consumer Rights Under Australian Law
Under the Australian Consumer Law (ACL), you are entitled to a refund, replacement, or repair in cases where:
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The product is faulty, damaged, or not as described.
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The product does not meet the expected quality or performance standards.
We are not required to provide a refund if you change your mind or decide you no longer want the product, but we offer a returns process under certain conditions.
2. Refund Process
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To request a refund, please contact us within 30 days of receiving your product.
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You will need to provide proof of purchase, such as a receipt or order confirmation.
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Refunds will be processed within 5-10 business days after the product is returned and inspected.
3. Returns
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Products must be returned in their original condition and packaging to be eligible for a refund.
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You are responsible for the cost of returning the product, unless the item is faulty or not as described.
4. Cancellations
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If you wish to cancel your order before it has been dispatched, please contact us immediately. If the order has not yet shipped, we will process a full refund.
5. Contact Us
For refund or return requests, please contact us at:
š§ Email: Nemokeigan@gmail.com
š Phone: +61416184858By purchasing products from Nemokeigan, you acknowledge and agree to this Refund Policy.
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Effective Date: 21 March 2025
At Nemokeigan, we offer convenient options for receiving your orders, including in-store pick-up and shipping. This policy outlines the details of our pick-up and shipping processes for all products available in our store.
1. In-Store Pick Up
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Customers have the option to pick up their orders at our physical location in Adelaide.
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You will receive a notification via email or phone when your order is ready for pick-up.
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Please bring a valid form of identification and your order confirmation when picking up your items.
2. Shipping Policy
Free Shipping
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We offer free shipping for orders within a 20 km radius of Adelaide. This applies to all products available in our store.
Shipping Charges
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For areas beyond the 20 km radius, shipping charges will apply based on the size and weight of the products.
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Shipping costs will be calculated at checkout, and you will be informed of the total shipping charges before completing your purchase.
Shipping Times
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Standard shipping times may vary based on your location. Typically, you can expect delivery within 3-7 business days from the date of dispatch.
3. Order Processing
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Orders will be processed within 1-3 business days. You will receive an email confirmation once your order has been shipped, including tracking information if applicable.
4. Contact Us
If you have any questions regarding our pick-up or shipping policies, please contact us at:
š§ Email: Nemokeigan@gmail.com
š Phone: +61416184858By purchasing from Nemokeigan, you acknowledge and agree to this Pick Up and Shipping Policy.
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